Service Guidelines

Terms & Conditions

General conditions governing website usage, internet service delivery, and subscriber relationships with CHAND INFO TECH NETWORK.

Service Confirmation Notice: Actual service availability, physical line installation feasibility, and package subscription terms are confirmed directly by the CHAND INFO TECH NETWORK office upon survey of your location in Youhanabad.

1. Website Use

By accessing this website, you agree to review information in good faith. You agree not to misuse this website, attempt unauthorized security probes, or send misleading inquiries through our contact forms.

2. Service & Package Information

All packages (10 Mbps, 15 Mbps, 20 Mbps, 25 Mbps, 30 Mbps, and 50 Mbps) and promotional upgrades such as "Double Speed" are subject to localized physical line health, neighborhood cabling capacity, and active subscription status.

3. Service Availability & Installation

Internet connectivity is provided within our operational coverage area in Youhanabad, Lahore, and adjacent blocks. Installation appointments are scheduled based on weather conditions, line accessibility, and field technician availability.

4. Subscription & Payments

Subscription fees are due on a monthly basis. We accept payments via JazzCash, easypaisa, Raast, NayaPay, and U Paisa. To prevent temporary line interruptions, subscribers are encouraged to settle dues according to their billing cycles.

5. Technical Support & Maintenance

CHAND INFO TECH NETWORK provides 24/7 technical support for connection health monitoring. Maintenance affecting neighborhood junction points is performed promptly to ensure minimal disruption to subscribers.

6. User Responsibilities

Subscribers are responsible for the physical care of indoor customer-premises equipment (such as Wi-Fi routers and power adapters) and for using their internet connection in accordance with local laws and regulations.

7. Changes to Services & Terms

CHAND INFO TECH NETWORK reserves the right to adjust promotional speed tiers, introduce new bandwidth packages, or update terms to enhance network reliability and service quality.

8. Contact Information

For questions regarding terms, billing, or technical service, contact our office at 03074635475 / 03269838315 or write to chandinfotechnetwork@gmail.com.

Chat on WhatsApp Call: 03074635475